MRO Insider Adds Facility Specific Maintenance Request Capability

Users now able to request quote directly from preferred facility using web based platform

Tecumseh, MI – MRO Insider has announced the growing website now allows aircraft owner/operators to submit aircraft maintenance requests to specific facilities on demand.  Prior to this release, users sent requirements out to the MRO Insider network and all facilities matching the needs of the user were notified that a request for quote (RFQ) had been submitted.  With the upgraded platform, aircraft owner operators can either choose the MRO Insider facility they would like a quote from, or they can use the previous format by choosing to obtain quotes from multiple providers.

Andy Nixon, Co-founder/vp of sales, explains, “We released this new update to assist the MRO Insider network in expanding their reach on the website.  Currently, facilities only receive requests that match their capabilities.  After additional focus on our customer needs, we realized there may be users looking for quotes from facilities that they believe may work on their aircraft but currently do not. By creating this direct request feature, the facility can provide a higher level of customer service by acknowledging and responding to a straight forward request that they previously may not have been aware of.”

MRO Insider is a web-based tool for obtaining and submitting maintenance quote requests for corporate aircraft, including rotorcraft. After completing a cost-free registration, owner/operators select their aircraft, choose one of eleven services, specify an input date, and send documents such as equipment lists or status sheets with their request.  Upon submission, facilities subscribed to the MRO Insider network are notified of an RFQ (request for quote) and can log in to obtain the information needed to submit their quote.

The company reported the website will also use this feature to allow maintenance facilities to post open maintenance slots within their e-Newsletter which is sent to thousands of aircraft owners and operators.  Any interested facility can pay a flat fee to have their opening listed and dispersed within the e-mail.

About MRO Insider

MRO Insider was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Launched at NBAA-BACE in 2017, the company added 400 corporate aircraft and over 100 maintenance locations within their first year.  The website is a free service for aircraft owner/operators to submit RFQ’s, browse facility profiles and read customer reviews. Subscribed maintenance facilities pay a flat monthly fee for their profile page and quoting ability.

Contact

To learn more about company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

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MRO Insider Launches Maintenance Rewards Program

Mx Rewards Includes Variety of Incentives

Tecumseh, MI – January 8, 2019 – MRO Insider announced Monday that the company is now offering Mx Rewards, a point-based program that promotes users to register aircraft and submit requests for maintenance quotes on their network. Users will accumulate points for different transactions, including registering an account, registering aircraft, submitting an RFQ (request for quote), accepting a quote, and completing a facility review at the completion of maintenance. MRO Insider is offering rewards including cash back that can be utilized for future maintenance events, company swag, excursions based in cities across the U.S., tickets to sporting events, cruises, more.

MRO Insider is a web-based tool for obtaining and submitting maintenance quote requests for corporate aircraft, including rotorcraft. After completing a cost-free registration, owner/operators select their aircraft, choose one of eleven services, specify a timeframe, and send documents with their request.  Upon submission, facilities subscribed to the MRO Insider network are notified of an RFQ (request for quote) and can log in to obtain the information needed to submit their quote.

Andy Nixon, Co-founder/VP of sales, reports, “We are very excited to offer our latest program, Mx Rewards. We conducted a survey of owner/operators and Part 135 management companies and compiled a list of rewards that interested our users. From there we created our program with our users interests in mind – adding charity donations and cash back on their booked maintenance events as a direct result of our survey.”

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Launched at NBAA-BACE in 2017, the company added over 400 corporate aircraft and over 100 maintenance locations within their first year. The website is a free service for aircraft owner/operators, allowing them to submit RFQ’s, browse facility profiles and read customer reviews. Subscribed maintenance facilities pay a flat monthly fee for their profile page and quoting ability through the site.

Contact

To learn more about company and its service, please contact:

Andy Nixon
Co-founder/VP of sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

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MROinsider Brings Bizav Mx into Internet Age

By James Wynbrandt, for Aviation International News

A year after its launch, online maintenance, repair, and overhaul (MRO) services marketplace MROinsider is gaining traction in the business aviation community. The platform enables aircraft owners and operators to post RFQs—requests for (price) quotes—free of charge for maintenance work, while subscribing repair stations can bid on any applicable uploaded request.

The concept and the appeal to MRO consumers and providers is simple, said Andy Nixon, co-founder and v-p of sales. “One click, one upload, provides MRO options an operator or owner never knew existed, while shops get exposure to customers they didn’t know needed their services.”

Any owner or operator can open a free account and register single or multiple aircraft with all information and documentation required for accurate workscope assessment and bidding. MRO facilities pay a flat monthly fee for their listings, which include a profile of the company, the aircraft they support and their services. Owners and operators use the site’s RFQ forms to specify required work, time frame, geographical area, and other requirements. Any subscriber within the parameters will receive the RFQ and can bid on the job. The customer can then compare the quotes and repair stations side-by-side, and message bidders privately.

View Entire Article at AINonline.com

MRO Insider Broadens Service Types for Maintenance Requests

Tecumseh, MI – MRO Insider has announced that the website now allows aircraft owner/operators to submit requests for 11 separate services.  The website has been processing airframe, engine, paint, avionics, interior, propeller and rotor blade requests since its launch in 2017.  MRO Insider has now expanded capabilities to include landing gear, wheels and brakes, component and accessory, and non-destructive testing to the list of service types available to request.

MRO Insider is a web-based tool for obtaining and submitting maintenance quote requests for corporate fixed wing or rotor craft.  After completing a cost-free registration, owner/operators select an aircraft, select which of the 11 services are needed, specify a timeframe, and can send documents with their request.  Upon submission, facilities subscribed to the MRO Insider network are notified of an RFQ (request for quote) and can log in to obtain the information needed to submit their quote.

Andy Nixon, Co-founder/VP of Sales, reports, “We have realized in the past year that there are owner/operators who have take a more hands-on approach with their maintenance needs.  We found there are some capabilities that users would prefer to submit for quote on their own if they are familiar with their maintenance, such as the need to have their landing gear overhauled, for example. Some operators may not know that it is necessary and rely on a maintenance facility to coordinate that service.  With this release, those who are aware are able to jump on the website and submit the RFQ directly to those who can complete the work scope.”

The company also announced that it plans to add quote request services for facility profiles in 2019. “We’ve spoken to several maintenance facilities that not only submit quotes back to owner/operators, but then find themselves searching their rolodex for service providers that have capabilities they can’t manage in house – non-destructive testing being a big one”, says Nixon.  “In 2019, subscribed facilities will be able to go online and submit an RFQ for these jobs.  Our goal is to help them increase the scope of work they are able to bring in their hangars, knowing they have a capable supporting network on MRO Insider.”

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Launched at NBAA-BACE in 2017, the company added 400 corporate aircraft and over 100 maintenance locations within their first year.  The website is a free service for aircraft owner/operators to submit RFQ’s, browse facility profiles and read customer reviews. Subscribed maintenance facilities pay a flat monthly fee for their profile page and quoting ability.

Contact

To learn more about company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

 

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WYVERN, LTD. and MRO Insider Form a Strategic Partnership to Offer the New MRO Audit

Bedford, MA: WYVERN, Ltd. has formed a strategic partnership with MRO Insider to provide an audit standard and audit services. WYVERN is the leader in manned and unmanned aviation risk management, safety, quality, and training.

WYVERN has developed the MRO Audit, a comprehensive look into an entire aviation organization, focusing on improving safety. The audit can be customized to organizations of every size, tailored to the 400 commercial aircraft and over 100 maintenance facilities utilizing MROinsider.com on a daily basis.

This partnership is developed on the structure and lessons learned from WYVERN’s long-established audit programs. It consists of an MRO audit program manual, audit tools, audit processes and procedures, audit report templates, audit tracking software, and an auditor corps, who require training and qualification.

 About MRO Insider:

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Launched at NBAA-BACE in 2017, the company added 400 corporate aircraft and over 100 maintenance locations within their first year.  The website is a free service for aircraft owner/operators to submit RFQ’s, browse facility profiles and read customer reviews. Subscribed maintenance facilities pay a flat monthly fee for their profile page and quoting ability.

Learn more at: www.mroinsider.com

About WYVERN:

WYVERN Ltd is the leader in manned and unmanned aviation safety risk management and training.  Building on its 26-year reputation for delivering value to the aviation community, WYVERN ensures operational excellence through its flagship Wingman Program for manned aircraft operations. WYVERN’s EXACT Program is a comprehensive and professional safety certification program for UAS end users and operators of unmanned air vehicles. WYVERN’s Safety Leader Training Course™ provides the education and training that enables professionals to skillfully achieve operational excellence in any aviation organization.

Learn more at: www.wyvernltd.com

 

StandardAero Joins MRO Insider’s Network of Maintenance Providers

Adds 44 Worldwide StandardAero Facility Locations and Mobile Service Teams to Website

Tecumseh, MI – Locally owned aviation maintenance quoting website MRO Insider has announced the addition of StandardAero to their subscribed facilities. StandardAero is the company’s first international MRO, with facility locations in North America, Europe, Africa, Asia, and Australia.  The agreement comes as MRO Insider celebrates their first-year anniversary since the company launched at NBAA-BACE in 2017.

“Adding StandardAero to our network strengthens and benefits our owner/operators in a big way”, said Andy Nixon, Co-founder and Vice President of Sales. “When searching for maintenance providers and obtaining quotes, our users will now be able to get responses from more facilities, with a larger geographic spread than ever before.  Not to mention when someone is AOG, the StandardAero network of mobile service teams will mean our third-party AOG search will likely solve their problem.”

“StandardAero is delighted to become the first international MRO to support operators through MRO Insider’s online maintenance quote portal,” said Jason Johnson, Vice President – Sales & Marketing for StandardAero’s Airline & Fleets business unit.  “Our engagement with MRO Insider reflects our proactive approach to meeting the needs of the global owner/operator community, and offers an additional platform for us to communicate to customers our excellence in turn-time, economical solutions, and best-in-class customer service.”

About StandardAero

StandardAero is one of the world’s largest independent providers of services including engine and airframe maintenance, repair and overhaul, engine component repair, engineering services, interior completions and paint applications.  StandardAero serves a diverse array of customers in business and general aviation, airline, military, helicopter, components and energy markets. The company celebrated its 100th year of industry leadership in 2011.  In 2015, StandardAero was purchased by Veritas Capital, a leading private equity firm headquartered in New York City.  Veritas invests in companies that provide critical products and services to government and commercial customers worldwide including those operating in aerospace & defense, healthcare, technology, national security, communications, energy and education.  More information can be found on the company’s web site at www.standardaero.com.

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Launched at NBAA-BACE in 2017, the company added 400 corporate aircraft and over 100 maintenance locations within their first year.  The website is a free service for aircraft owner/operators to submit RFQ’s, browse facility profiles and read customer reviews. Subscribed maintenance facilities pay a flat monthly fee for their profile page and quoting ability.

Contact

To learn more about the company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

 

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MROinsider.com Releases MyMROs as Vendor Management Tool

Company Anticipates Part 135 Operator Usage

Tecumseh, MI – Locally owned aviation maintenance quoting website MROinsider.com has announced the release of their online vendor management tool, MyMROs.  The tool was in development for approximately 6 months and was released for customer use in early August 2018.  While under development, the company listened to feedback and input from multiple Part 135 operators to ensure the tool met the needs of charter operators as well as private flight departments.

After registering their aircraft, users are able to upload their current vendors as MyMROs and assign a five-star ranking for engine, airframe, paint, avionics, and interior capabilities.  When an aircraft is AOG, users select the tail number from their dashboard and type in the airport identifier to identify the location of the aircraft.  At that time, they can view a MyMROs list based on vendor type, distance, or self-ranking.  If the user is unable to find a vendor from MyMROs, they are also able to search the MRO Insider network of providers to locate a mobile service unit to assist them.

“After discovering that many flight departments and Part 135 operators did not have an efficient method to track, rank, and log their vendors, I saw a great opportunity for MRO Insider with the MyMROs tool,” explains company Co-founder and President, Lindsay Nixon.  “After hearing feedback from the Part 135 community, we were able to include a way for a main account to create multiple user log ins with varied permissions to allow larger operators the ability to have multiple controllers working from the same fleet.”  The tool also incorporates a method of tracking both scheduled maintenance requests and AOG history built into the user’s dashboard.

Since the company’s launch at NBAA 2017, MROinsider.com has registered over 50 service providers ranging from avionics, paint, interior, turbine and piston engine repairs/overhauls and airframe facilities nationwide.  The website has also registered over 300 corporate aircraft and has had over 30 RFQ’s (requests for maintenance) submitted.

Aircraft owner/operators can create a user profile and utilize the site at no cost.  If an operator chooses to enhance their profile with the addition of MyMROs, there is an associated monthly subscription fee. Discounted rates are offered if the subscription is paid annually.

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Andy has been involved in the aviation industry from a young age and chose to pursue a degree in aviation.  Upon graduation, he began working in MRO facilities.  With Lindsay’s background in operational leadership, the team drew upon their experience to begin MROinsider.com.

Contact

To learn more about company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

 

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MROinsider.com Adds Outside Sales Representative and Customer Service/Marketing Director

CA Presence Includes Exhibit at NBAA Regional Forum

Tecumseh, MI – Locally owned aviation maintenance quoting website MROinsider.com has announced the addition of an account executive based in Napa Valley, CA as well as a customer service and marketing director based in Ft. Lauderdale, FL.

Ms. Perri Bischoff, Napa Valley, CA, was hired as an account executive in July to cover maintenance facilities in California, Oregon, Washington, and Arizona.  She has been flying since the age of 16, but after spending time in the photography, wine & restaurant, and real estate industries, she is excited to begin working in the aviation industry. With the addition of Ms. Bischoff, the company will be exhibiting at the NBAA regional forum in San Jose, CA on September 6,, 2018.

Ms. Maritza Perez, Ft. Lauderdale, FL, has been hired as the company’s customer service manager and marketing director.  She has years of experience working in an MRO facility, along with experience in traditional and social media marketing.  In addition to handling the company’s marketing plans, she will be responsible for speaking directly with aircraft owner/operators to educate and train them on the benefit of the website and answer any questions that arise while requesting and accepting maintenance quotes.

Since the company’s launch at NBAA 2017, MROinsider.com has registered over 50 service providers ranging from avionics, paint, interior, turbine and piston engine repairs/overhauls and airframe facilities nationwide.  The website has also registered over 300 corporate aircraft and has had over 30 RFQ’s (requests for maintenance) submitted.

The company is rapidly changing the aircraft maintenance industry by providing an arena for aircraft owner/operators to request maintenance quotes and locate, browse and later review maintenance facilities. The free AOG search offered by the website allows aircraft owner/operators the ability to search and sort providers by airport identifier and distance.  This innovation in the aircraft maintenance industry will create a fast, easy-to-use alternative to the current time intensive and repetitive process.

Aircraft owner/operators can create a user profile and utilize the site at no cost. The company has adopted a monthly subscription fee as an affordable payment option for maintenance facilities.  Discounted rates are offered if the subscription is paid annually.

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Andy has been involved in the aviation industry from a young age and chose to pursue a degree in aviation.  Upon graduation, he began working in MRO facilities.  With Lindsay’s background in operational leadership, the team drew upon their experience to begin MROinsider.com.

Contact

To learn more about company and its service, please contact:

MROinsider.com
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
info@mroinsider.com

 

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Aircraft maintenance match business has local roots

By JACKIE KOCH

jackie@tecumsehherald.com

An aviation maintenance bidding website whose co-founder has local roots has moved its offices to Tecumseh, bringing an aviation family full-circle to help maintain aircraft. MROinsider.com launched in Pittsfield Township in October 2017 and moved to the second floor of 102 W. Chicago Blvd., in the Bidwell Building, on January 1.

A Saline native, Andy Nixon is the great grandson of Ray Betzoldt, who helped start Meyers Aircraft Company in Tecumseh and was the test pilot and salesman working alongside owner Al Meyers. The two began with building Out To Win (OTW) planes at Betzoldt’s farm in Romulus. “They started coming to Tecumseh, taking people for airplane rides back in the day, and then eventually Meyers Airport was started. My grandpa and his four brothers were all involved in the company,” said Nixon, stating that many of those brothers still live in the Tecumseh area.

Nixon, who pursued a degree in aviation, was previously the director of sales and marketing for a shop that performed corporate jet repair, where the process involved the aircraft owner calling several repair shops on the phone and sharing information on the jet with each one to ask for repair quotes before making a decision on which shop to choose. The idea that he and his co- founder and fiance, Lindsay Irwin, came up with streamlined the process, with a reduction in time spent and the same information going to each repair facility in order to request multiple quotes. Irwin’s background in organizational leadership was an asset to the business idea.

“Basically, it’s free for aircraft owners and operators to register their aircraft,” he said. “They create a profile, they put in their aircraft information, their engine information, and then we go out and subscribe maintenance facilities that do the work to the website on a yearly fee.” When an aircraft owner needs maintenance done, he or she logs into the website and chooses options and the distance their aircraft can fly so that they can receive quotes for the service from maintenance facilities.

“We just wanted to make it simple and let the aircraft owners make an educated decision before they send out their maintenance,” said Nixon. “If you wanted to compare something similar, it would kind of be like Angie’s List, I guess, for people who have aircraft.”

The website serves owners of aircraft from Piper Cub planes to corporate jets, and has added four full-time account managers based in Austin, Texas, Orlando, Fla., San Diego, Calif., and here in Tecumseh. Jacob Kingsley, the local account manager, is Nixon’s younger brother. “He grew up in aviation, he spent a lot of time at Meyers Airport. We spent the weekends flying ever since we were three years old, and just progressed from there,” said Nixon.

The business has grown quickly, with 19 maintenance facilities across the county signed up since mid-October and 115 corporate aircraft registered on the website. With an average of six facilities and 20 to 40 aircraft added to the registry each month, the company is on track to reach or exceed the goal of 50 facilities added in their first year. The company recently announced

business expansion into Canada and Mexico, as well, and has added helicopter repair to its menu.

Nixon said he’d spent time in Tecumseh previously for family gatherings, and now with an office downtown he appreciates the atmosphere of a smaller city. “We love it,” he said. His growing business is the right fit for someone who grew up with an aviation heritage. “It’s definitely my passion, it’s not even like work,” he said.