MRO Insider Broadens Service Types for Maintenance Requests

Tecumseh, MI – MRO Insider has announced that the website now allows aircraft owner/operators to submit requests for 11 separate services.  The website has been processing airframe, engine, paint, avionics, interior, propeller and rotor blade requests since its launch in 2017.  MRO Insider has now expanded capabilities to include landing gear, wheels and brakes, component and accessory, and non-destructive testing to the list of service types available to request.

MRO Insider is a web-based tool for obtaining and submitting maintenance quote requests for corporate fixed wing or rotor craft.  After completing a cost-free registration, owner/operators select an aircraft, select which of the 11 services are needed, specify a timeframe, and can send documents with their request.  Upon submission, facilities subscribed to the MRO Insider network are notified of an RFQ (request for quote) and can log in to obtain the information needed to submit their quote.

Andy Nixon, Co-founder/VP of Sales, reports, “We have realized in the past year that there are owner/operators who have take a more hands-on approach with their maintenance needs.  We found there are some capabilities that users would prefer to submit for quote on their own if they are familiar with their maintenance, such as the need to have their landing gear overhauled, for example. Some operators may not know that it is necessary and rely on a maintenance facility to coordinate that service.  With this release, those who are aware are able to jump on the website and submit the RFQ directly to those who can complete the work scope.”

The company also announced that it plans to add quote request services for facility profiles in 2019. “We’ve spoken to several maintenance facilities that not only submit quotes back to owner/operators, but then find themselves searching their rolodex for service providers that have capabilities they can’t manage in house – non-destructive testing being a big one”, says Nixon.  “In 2019, subscribed facilities will be able to go online and submit an RFQ for these jobs.  Our goal is to help them increase the scope of work they are able to bring in their hangars, knowing they have a capable supporting network on MRO Insider.”

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Launched at NBAA-BACE in 2017, the company added 400 corporate aircraft and over 100 maintenance locations within their first year.  The website is a free service for aircraft owner/operators to submit RFQ’s, browse facility profiles and read customer reviews. Subscribed maintenance facilities pay a flat monthly fee for their profile page and quoting ability.

Contact

To learn more about company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

 

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WYVERN, LTD. and MRO Insider Form a Strategic Partnership to Offer the New MRO Audit

Bedford, MA: WYVERN, Ltd. has formed a strategic partnership with MRO Insider to provide an audit standard and audit services. WYVERN is the leader in manned and unmanned aviation risk management, safety, quality, and training.

WYVERN has developed the MRO Audit, a comprehensive look into an entire aviation organization, focusing on improving safety. The audit can be customized to organizations of every size, tailored to the 400 commercial aircraft and over 100 maintenance facilities utilizing MROinsider.com on a daily basis.

This partnership is developed on the structure and lessons learned from WYVERN’s long-established audit programs. It consists of an MRO audit program manual, audit tools, audit processes and procedures, audit report templates, audit tracking software, and an auditor corps, who require training and qualification.

 About MRO Insider:

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Launched at NBAA-BACE in 2017, the company added 400 corporate aircraft and over 100 maintenance locations within their first year.  The website is a free service for aircraft owner/operators to submit RFQ’s, browse facility profiles and read customer reviews. Subscribed maintenance facilities pay a flat monthly fee for their profile page and quoting ability.

Learn more at: www.mroinsider.com

About WYVERN:

WYVERN Ltd is the leader in manned and unmanned aviation safety risk management and training.  Building on its 26-year reputation for delivering value to the aviation community, WYVERN ensures operational excellence through its flagship Wingman Program for manned aircraft operations. WYVERN’s EXACT Program is a comprehensive and professional safety certification program for UAS end users and operators of unmanned air vehicles. WYVERN’s Safety Leader Training Course™ provides the education and training that enables professionals to skillfully achieve operational excellence in any aviation organization.

Learn more at: www.wyvernltd.com

 

StandardAero Joins MRO Insider’s Network of Maintenance Providers

Adds 44 Worldwide StandardAero Facility Locations and Mobile Service Teams to Website

Tecumseh, MI – Locally owned aviation maintenance quoting website MRO Insider has announced the addition of StandardAero to their subscribed facilities. StandardAero is the company’s first international MRO, with facility locations in North America, Europe, Africa, Asia, and Australia.  The agreement comes as MRO Insider celebrates their first-year anniversary since the company launched at NBAA-BACE in 2017.

“Adding StandardAero to our network strengthens and benefits our owner/operators in a big way”, said Andy Nixon, Co-founder and Vice President of Sales. “When searching for maintenance providers and obtaining quotes, our users will now be able to get responses from more facilities, with a larger geographic spread than ever before.  Not to mention when someone is AOG, the StandardAero network of mobile service teams will mean our third-party AOG search will likely solve their problem.”

“StandardAero is delighted to become the first international MRO to support operators through MRO Insider’s online maintenance quote portal,” said Jason Johnson, Vice President – Sales & Marketing for StandardAero’s Airline & Fleets business unit.  “Our engagement with MRO Insider reflects our proactive approach to meeting the needs of the global owner/operator community, and offers an additional platform for us to communicate to customers our excellence in turn-time, economical solutions, and best-in-class customer service.”

About StandardAero

StandardAero is one of the world’s largest independent providers of services including engine and airframe maintenance, repair and overhaul, engine component repair, engineering services, interior completions and paint applications.  StandardAero serves a diverse array of customers in business and general aviation, airline, military, helicopter, components and energy markets. The company celebrated its 100th year of industry leadership in 2011.  In 2015, StandardAero was purchased by Veritas Capital, a leading private equity firm headquartered in New York City.  Veritas invests in companies that provide critical products and services to government and commercial customers worldwide including those operating in aerospace & defense, healthcare, technology, national security, communications, energy and education.  More information can be found on the company’s web site at www.standardaero.com.

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Launched at NBAA-BACE in 2017, the company added 400 corporate aircraft and over 100 maintenance locations within their first year.  The website is a free service for aircraft owner/operators to submit RFQ’s, browse facility profiles and read customer reviews. Subscribed maintenance facilities pay a flat monthly fee for their profile page and quoting ability.

Contact

To learn more about the company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

 

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MROinsider.com Releases MyMROs as Vendor Management Tool

Company Anticipates Part 135 Operator Usage

Tecumseh, MI – Locally owned aviation maintenance quoting website MROinsider.com has announced the release of their online vendor management tool, MyMROs.  The tool was in development for approximately 6 months and was released for customer use in early August 2018.  While under development, the company listened to feedback and input from multiple Part 135 operators to ensure the tool met the needs of charter operators as well as private flight departments.

After registering their aircraft, users are able to upload their current vendors as MyMROs and assign a five-star ranking for engine, airframe, paint, avionics, and interior capabilities.  When an aircraft is AOG, users select the tail number from their dashboard and type in the airport identifier to identify the location of the aircraft.  At that time, they can view a MyMROs list based on vendor type, distance, or self-ranking.  If the user is unable to find a vendor from MyMROs, they are also able to search the MRO Insider network of providers to locate a mobile service unit to assist them.

“After discovering that many flight departments and Part 135 operators did not have an efficient method to track, rank, and log their vendors, I saw a great opportunity for MRO Insider with the MyMROs tool,” explains company Co-founder and President, Lindsay Nixon.  “After hearing feedback from the Part 135 community, we were able to include a way for a main account to create multiple user log ins with varied permissions to allow larger operators the ability to have multiple controllers working from the same fleet.”  The tool also incorporates a method of tracking both scheduled maintenance requests and AOG history built into the user’s dashboard.

Since the company’s launch at NBAA 2017, MROinsider.com has registered over 50 service providers ranging from avionics, paint, interior, turbine and piston engine repairs/overhauls and airframe facilities nationwide.  The website has also registered over 300 corporate aircraft and has had over 30 RFQ’s (requests for maintenance) submitted.

Aircraft owner/operators can create a user profile and utilize the site at no cost.  If an operator chooses to enhance their profile with the addition of MyMROs, there is an associated monthly subscription fee. Discounted rates are offered if the subscription is paid annually.

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Andy has been involved in the aviation industry from a young age and chose to pursue a degree in aviation.  Upon graduation, he began working in MRO facilities.  With Lindsay’s background in operational leadership, the team drew upon their experience to begin MROinsider.com.

Contact

To learn more about company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

 

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MROinsider.com Adds Outside Sales Representative and Customer Service/Marketing Director

CA Presence Includes Exhibit at NBAA Regional Forum

Tecumseh, MI – Locally owned aviation maintenance quoting website MROinsider.com has announced the addition of an account executive based in Napa Valley, CA as well as a customer service and marketing director based in Ft. Lauderdale, FL.

Ms. Perri Bischoff, Napa Valley, CA, was hired as an account executive in July to cover maintenance facilities in California, Oregon, Washington, and Arizona.  She has been flying since the age of 16, but after spending time in the photography, wine & restaurant, and real estate industries, she is excited to begin working in the aviation industry. With the addition of Ms. Bischoff, the company will be exhibiting at the NBAA regional forum in San Jose, CA on September 6,, 2018.

Ms. Maritza Perez, Ft. Lauderdale, FL, has been hired as the company’s customer service manager and marketing director.  She has years of experience working in an MRO facility, along with experience in traditional and social media marketing.  In addition to handling the company’s marketing plans, she will be responsible for speaking directly with aircraft owner/operators to educate and train them on the benefit of the website and answer any questions that arise while requesting and accepting maintenance quotes.

Since the company’s launch at NBAA 2017, MROinsider.com has registered over 50 service providers ranging from avionics, paint, interior, turbine and piston engine repairs/overhauls and airframe facilities nationwide.  The website has also registered over 300 corporate aircraft and has had over 30 RFQ’s (requests for maintenance) submitted.

The company is rapidly changing the aircraft maintenance industry by providing an arena for aircraft owner/operators to request maintenance quotes and locate, browse and later review maintenance facilities. The free AOG search offered by the website allows aircraft owner/operators the ability to search and sort providers by airport identifier and distance.  This innovation in the aircraft maintenance industry will create a fast, easy-to-use alternative to the current time intensive and repetitive process.

Aircraft owner/operators can create a user profile and utilize the site at no cost. The company has adopted a monthly subscription fee as an affordable payment option for maintenance facilities.  Discounted rates are offered if the subscription is paid annually.

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of-mouth referrals for aviation maintenance services. Andy has been involved in the aviation industry from a young age and chose to pursue a degree in aviation.  Upon graduation, he began working in MRO facilities.  With Lindsay’s background in operational leadership, the team drew upon their experience to begin MROinsider.com.

Contact

To learn more about company and its service, please contact:

MROinsider.com
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
info@mroinsider.com

 

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MRO Insider Celebrates 280 Registered Aircraft

Annual Goal Exceeded Within Seven Months of Launch

Tecumseh, MI – MROinsider.com announced that in June the website celebrated registering 280 corporate aircraft on the maintenance-focused website. With the launch of the website at NBAA-BACE in October 2017 the company’sgoal was to have 240 aircraft registered within their first year.

MRO Insider is a free web-based tool for obtaining maintenance quote requests for airframe, engine, paint, avionics, or interior services. After registering, owner/operators select an aircraft, select which service is needed, specify a timeframe, and can send equipment lists or photos. Upon submission, facilities subscribed to the MRO Insider network are notified of an RFQ (request for quote) and log in to request additional information from the owner/operator or submit a quote. Each maintenance facility has a profile page with photos and customer reviews with the main goal of the website being to improve transparency and efficiency in the maintenance quoting process for aircraft owner/operators.

Andy Nixon, co-founder and VP of Sales, explains, “We are happy to see owner/operators and maintenance professionals recognizing the value in our product. Not only are we finding an increase in aircraft registrations, we have had 24 RFQ’s sent through the website in the past six months, many of which have been for ADS-B. Owner/operators or Directors of Maintenance can compare ADS-B quotes side by side to find a solution that best meets their needs. We have also seen many requests for paint. It has been great to see people using our website to send photos of their panel or discuss paint schemes using our messaging feature. We have gotten great feedback from both segments of our customer base and have used that to improve our system.”

MRO Insider recently exhibited at the NBAA Regional Forum in White Plains, NY, and will be exhibiting at the next Regional Forum in San Jose, CA on September 6th. They will be celebrating the one-year anniversary of their launch at NBAA-BACE in October in Orlando, FL with live demonstrations and gifts for registering.

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay and Andy Nixon to improve upon the current system of word-of- mouth referrals for aviation maintenance services. With the industry facing a mandatory ADS-B update requirement, the founders felt that was the right time for MROinsider.com to make its debut, helping both aircraft owner/operators and maintenance facilities. Sign up for a live webinar on the company homepage.

Andy has been involved in the aviation industry from a young age and chose to pursue a degree in aviation. Upon graduation, he began working in MRO facilities. With Lindsay’s background in operational leadership, the team drewupon their experience to begin MROinsider.com.

Contact

To learn more about company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202 Tecumseh, MI 49286
Office: (877) 977-6537 andy@mroinsider.com

MROinsider.com Teams with Maintenance Tracking Software Firm, FlightCert

Partnership Boosts Time and Cost Efficiencies for Aircraft Operators

Two companies with complementary software and services for managing maintenance, MROinsider and New Zealand-based FlightCert, announced a teaming agreement which creates a new option for operators.

Andy Nixon, MRO Insider’s Vice President, explains, “While pursuing our goal of increased maintenance efficiency and transparency, we saw a special opportunity. FlightCert offers customizable maintenance tracking software, which has a clean, user-friendly interface and an attractive price point. The companies share the goal of providing greater maintenance value through software. In many ways, it is a perfect partnership. As a team, we offer Part 91 and 135 operators a new service by first, anticipating maintenance events (FlightCert) and second, obtaining timely, competitive quotes (MROinsider).”

FlightCert is a cloud-based aircraft maintenance tracking program designed by aircraft engineers. The software tracks components and inspections based on cycles and flight/calendar times. FlightCert stores flight and maintenance histories. If aircraft ownership changes, the full history transfers with the title. FlightCert subscriptions are billed annually, with a rate of NZ$550 (approximately US$400). Rates decrease with additional aircraft to NZ$90 (approximately US$70) per aircraft for a fleet of over 30.

Founded in 2016, FlightCert has over 1,000 aircraft registered in Australia and New Zealand. The company prides itself on 100% customer retention and is looking forward to US expansion.

Jeff Shearer, FlightCert founder, added, “FlightCert is looking forward to joining forces with MROinsider.com to provide cost-effective, intuitive maintenance tracking software tools. For a single aircraft or an entire fleet of corporate jets, FlightCert has the capability to manage all maintenance tracking requirements: inspection schedules, component lives, and out-of-phase maintenance. ADs and Services Bulletins are tracked and users notified by software flags and email.

MROinsider.com launched in October 2017 with a goal to increase efficiency and transparency in the process of maintaining aircraft. The website allows aircraft owner/operators to create a free profile and request maintenance quotes from facilities electronically. This process includes uploading a maintenance tracking report or equipment list. Facilities can submit quotes to owner/operators and have a profile page that showcases their company’s capabilities. In their first six months,

MROinsider.com has nearly 200 registered aircraft and 35 maintenance providers.

To learn more about FlightCert, visit www.flightcert.com.  To assist operators in deploying FlightCert, MRO Insider offers a hassle-free transition through an affiliate, Mx Insider.

MROinsider.com Registers 31 Corporate Aircraft in March, Along with 5 New Maintenance Facilities!

6 maintenance transactions successfully completed in March

Tecumseh, MI– Locally owned aviation maintenance bidding website MROinsider.com announces they have closed their best month to date.

Since the company’s launch in October at NBAA-BACE 2017, MROinsider.com has registered 23 facilities providing avionics, paint, interior, airframe, and turbine and piston engine repair/overhaul services nationwide.  Co-founder and VP of Sales Andy Nixon announced on Saturday, “We have registered one aircraft for each day in March.  We attribute this to our current promotion for Kentucky Derby tickets for aircraft owner/operators that register on the website, as well as the increasing awareness about our company.”  Additional entries into the drawing are given for requesting maintenance quotes and scheduling maintenance through the website.  The promotion runs through April 11th.

The company is rapidly changing the aircraft maintenance industry by providing a platform for aircraft owner/operators to send required maintenance out for bid to any facility possessing the capability to service that aircraft. It also allows aircraft owner/operators to learn more about the maintenance facilities, read customer reviews, see contact info, and more. Stuck on the ground? The website even has a unique search function that uses the aircraft’s current location or airport identifier to display AOG capable facilities and/or trucks, with the closest being listed first.

Aircraft owner/operators can create a user profile and utilize the site at no cost. All aircraft data is kept confidential,
with no sharing or selling of information. You may sign up for a live webinar on the company homepage for a quick
demonstration on how the site works. The annual subscription fee for maintenance providers starts at $1,000 and is
priced based on the size of the provider. The yearly fee is a flat rate with no additional costs paid to MROinsider.com.
The company is offering a reduced “early adopter” rate available in 2018 to celebrate the official launch and growth of
the website.

About MROinsider.com

MROinsider.com was founded in 2016 by Lindsay Irwin and Andy Nixon to improve upon the current system of word-
of-mouth referrals for aviation maintenance services. After hearing and speaking to many aircraft owner/operators,
including large 135 companies, Lindsay and Andy realized the industry needed to become more transparent and
democratized. By creating a platform for small/medium/large maintenance facilities to quote the same required
maintenance, and allowing third party reviews, the site accomplishes that mission.

MROinsider.com has exhibited at AirVenture 2017, NBAA-BACE 2017, and attended the HAI Heli-Expo in 2018.  They will be exhibiting May 1-3 at the NBAA Maintenance Conference in Albuquerque, NM.

Andy has been involved in the aviation industry from a young age and chose to pursue a degree in aviation. Upon graduation, he began working in MRO facilities. With Lindsay’s background in operational leadership, the team drew upon their experience to begin MROinsider.com.

Contact

To learn more about the company and its service, please contact:

Andy Nixon
Co-founder/VP of Sales
102 W. Chicago Blvd., Suite 202
Tecumseh, MI 49286
Office: (877) 977-6537
andy@mroinsider.com

MROinsider Brings Transparency to Mx Services

 

MROinsider is making maintenance services more transparent. As an aviation maintenance bidding website, the Michigan-based company brings pilots, owners, operators, and MRO providers together while improving the customer experience. It launched at the NBAA convention in 2017 and has since registered approximately 140 corporate aircraft, 30 general aviation aircraft, and 21 facilities.

With an online account, customers looking for MRO services can register their aircraft and request bids from maintenance facilities registered on the website. After a maintenance facility submits a quote, customers can decide whether or not to accept the bid. If a bid is accepted, the facility is notified, and reminders will be sent to the customer and the facility the day before maintenance is scheduled. MROinsider also incorporates a confidential rating system for both customers and MRO facilities.

Last month, MROinsider signed up Wisconsin’s Helicopter Specialties, its first helicopter maintenance facility. The company also added multiple full-time account managers to continue building the network of service providers registered on the site. Craig Miracle will cover maintenance facilities in Texas, Oregon, Washington, Idaho, and Alaska; Guy Shaghaw will cover facilities in Georgia and Florida; and Jacob Kingsley will cover maintenance in Michigan, Ohio, Indiana, Wisconsin, and Illinois.

Looking forward, MROinsider co-founder and v-p of sales Andy Nixon told AIN that the company hopes to increase transparency in maintenance services even more by introducing a mobile app. The app would help customers and facilities communicate throughout the entire maintenance process. MROinsider also wants to introduce maintenance tracking services to help customers maintain their aircraft records.

Aircraft maintenance match business has local roots

By JACKIE KOCH

jackie@tecumsehherald.com

An aviation maintenance bidding website whose co-founder has local roots has moved its offices to Tecumseh, bringing an aviation family full-circle to help maintain aircraft. MROinsider.com launched in Pittsfield Township in October 2017 and moved to the second floor of 102 W. Chicago Blvd., in the Bidwell Building, on January 1.

A Saline native, Andy Nixon is the great grandson of Ray Betzoldt, who helped start Meyers Aircraft Company in Tecumseh and was the test pilot and salesman working alongside owner Al Meyers. The two began with building Out To Win (OTW) planes at Betzoldt’s farm in Romulus. “They started coming to Tecumseh, taking people for airplane rides back in the day, and then eventually Meyers Airport was started. My grandpa and his four brothers were all involved in the company,” said Nixon, stating that many of those brothers still live in the Tecumseh area.

Nixon, who pursued a degree in aviation, was previously the director of sales and marketing for a shop that performed corporate jet repair, where the process involved the aircraft owner calling several repair shops on the phone and sharing information on the jet with each one to ask for repair quotes before making a decision on which shop to choose. The idea that he and his co- founder and fiance, Lindsay Irwin, came up with streamlined the process, with a reduction in time spent and the same information going to each repair facility in order to request multiple quotes. Irwin’s background in organizational leadership was an asset to the business idea.

“Basically, it’s free for aircraft owners and operators to register their aircraft,” he said. “They create a profile, they put in their aircraft information, their engine information, and then we go out and subscribe maintenance facilities that do the work to the website on a yearly fee.” When an aircraft owner needs maintenance done, he or she logs into the website and chooses options and the distance their aircraft can fly so that they can receive quotes for the service from maintenance facilities.

“We just wanted to make it simple and let the aircraft owners make an educated decision before they send out their maintenance,” said Nixon. “If you wanted to compare something similar, it would kind of be like Angie’s List, I guess, for people who have aircraft.”

The website serves owners of aircraft from Piper Cub planes to corporate jets, and has added four full-time account managers based in Austin, Texas, Orlando, Fla., San Diego, Calif., and here in Tecumseh. Jacob Kingsley, the local account manager, is Nixon’s younger brother. “He grew up in aviation, he spent a lot of time at Meyers Airport. We spent the weekends flying ever since we were three years old, and just progressed from there,” said Nixon.

The business has grown quickly, with 19 maintenance facilities across the county signed up since mid-October and 115 corporate aircraft registered on the website. With an average of six facilities and 20 to 40 aircraft added to the registry each month, the company is on track to reach or exceed the goal of 50 facilities added in their first year. The company recently announced

business expansion into Canada and Mexico, as well, and has added helicopter repair to its menu.

Nixon said he’d spent time in Tecumseh previously for family gatherings, and now with an office downtown he appreciates the atmosphere of a smaller city. “We love it,” he said. His growing business is the right fit for someone who grew up with an aviation heritage. “It’s definitely my passion, it’s not even like work,” he said.